We are continuously working to activate new forms of support.

The fund process

  • Applications are processed in order of arrival.
  • A person from the fund receives the requests and makes them anonymous before communicating them to the collective.

SOS FACTURE

SOS FACTURE assistance consists in the direct payment of an invoice of a maximum value of 300€ by TSFB.

What types of expenses can be covered ?

  • Energy bills (water, gas, electricity)
  • Health (excluding: transitional and cosmetic surgeries)
  • Telephone costs capped at 150€ per bill. (excluding: application purchases, parkings, phone sex lines - Yes we are boomers ^^ )
  • Damage if not covered/insured.
  • Fines (except speeding or parking)
  • School fees, school/educational material listed as necessary by the training center/school attended

What is not covered ?

  • Income taxes
  • Electronic/computer/audio-visual equipment
  • Expenses related to transitional or cosmetic surgeries.
  • Telephone costs related to application purchases, contests, sexy services...

How to make a request ?

Send a request by email to getsupport@tsfb.be with:

Mandatory:

  • Photo(s) of the complete invoice including:
    • Amount due
    • Full name of the person to whom it is addressed
    • Due date (when the invoice is due for payment)
    • Full contact information of the structure that needs the payment
  • Payment reference as needed to appear on the bank statement

Optional:

  • phone number of the applicant in case TSFB needs extra information related to the application

How does the support work ?

Applications are processed in order of arrival.

Deadline for response

  • For a complete request: at the latest on the 5th of the month following the request (we meet every 2th of the month)
  • For an incomplete request: the processing time will be extended

The fund will pay the bill directly (without going through your personal account).

Please note that your request will be processed on the 5th of the month following your request. If our answer is positive, it will take a few more days before processing, however, it is possible that your request will be postponed to the following month if our mothly budget for support is reached.

SOS TELEPHONE

SOS TELEPHONE provides for the purchase of a smartphone for trans* people who do not have one.

Which phone can you receive ?

  • The phones are either donations made to TSFB or purchases of refurbished smartphones.
  • Depending on the market and availability: the model may vary.
  • We recommend models that are no more than 2 years old and take into account their ecological footprint.

How to make a request ?

  • Write to us at getsupport@tsfb.be with :
  • In the subject line: "SOS Telephone"
  • Your main or trusted address to arrange delivery.

How does the support work ?

Once we have confirmed your request, we will arrange to have the phone delivered to you as soon as possible.

SOS LASER

SOS LASER covers 3 laser hair removal sessions for the face and neck areas at a partner center in Brussels .
Information

Infos

  • Prior to the first 3 sessions, an initial meeting and information session is offered. This initial consultation consists of meeting the partner practitioner and determining the laser technique best suited to your skin, as well as providing you with all the information you need to know.
  • Assistance is available to all adults & minors accompanied at the first consultation.
  • For total facial hair removal, depending on your level of hairiness, you'll need 8 to 10 sessions of around 20 minutes each.
  • The first 3-4 sessions are the most decisive. They should be spaced at intervals of no more than 3 to 4 weeks.
  • Subsequent sessions should be spaced 6-8 weeks apart.
  • The cost of a session at the center is €100.

How to ask for help?

Write to us at getsupport@tsfb.be with :

  • In the subject line SOS LASER
  • Your first & last name so that we can open a file with the center to cover payment for the 3 sessions.

How does assistance work?

  • Once the assistance has been confirmed, we send your name to the center & we send you the center's contact details so that you can make an appointment directly with the center.
  • At the end of the 3 sessions, the center sends the invoice for the 3 sessions directly to TSFB, who will pay it.
  • If the 3 sessions are not carried out within 6 months of confirmation of the assistance. TSFB will then pay the center for the session(s) completed, if any, and close your file.

SOS MATOS

SOS MATOS is the gathering and free redistribution of second-hand equipment and accessories useful when transitioning. SOS MATOS is the gathering and free redistribution of second-hand equipment and accessories useful when transitioning.

What type of equipment?

  • Binders & Support vests (boleros)
  • Face hoods
  • Post-op bras & Support corset
  • Packers
  • Underwear (bras / tucking panties / shapewear…)

How to ask?

● Email us to getsupport@tsfb.be

● Put “SOS MATOS” in the subject line

● Mention your city of residence

● And for when do you need the equipment. Exemple : “Not Urgent” or “Urgent” due to operation, travel, etc…

● Precise the type of equipment you’re looking for and the size (if you know it) or any other important criteria for your search (allergies on certain materials, intolerances, etc). A photo of what you’re looking for can always be helpful.

NB : for this aid you can ask for multiple items at once and/or renew and/or ask for something different whenever you need it. However, the TSFB could not always guarantee the availability of all items. The goal of this aid is to cover the needs of as many people as possible with our material constraints.

How does the support work ?

● The requests are answered by order of arrival.

● The equipment is given for free.

● Response time :

  • 2 to 7 days if the request is fully completed ( see “How to Ask?” )
  • Indefinite if the request is missing some informations

● The items are stocked in the center of Brussels (1000)

● The stock depends on the donations made to the TSFB and can sometimes be limited (TSFB cannot guarantee an all time item’s availability)

If the equipment you’re looking for is available in the stock, we will arrange an appointment so you can receive it and/or try it on.

● The possibility of a partnership with specialised shops is not excluded.

The fund is young (august 2022), we advise as we go and we can make mistakes ...
For these reasons, we allow ourselves to adapt, adjust, review our methods & processes.
Stay connected and feel free to contact us by email or on Instagram if you have any questions!